Cobalt Polymers Privacy Policy
Last Update: [August 16, 2022]
This Cobalt Polymers privacy policy has been compiled to better serve those who are concerned with how their “personal data” is being used by Cobalt Polymers Inc. (“Cobalt Polymers”). Personal data is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your personal data collected through our site and services.
What personal data do we collect from the people that visit our site?
When requesting a sample order or completing a form on our site, as appropriate, you may be asked to enter and we may collect your name, email address, password, mailing address, phone number, FedEx Number, or other details. We request this information so that we can fulfill orders and respond to requests.
Cobalt Polymers does not collect any “sensitive information” as defined under General Data Protection Regulation ((EU) 2016/679) (“GDPR”) (e.g., personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal convictions, or personal data concerning health).
When do we collect information?
We collect information from you when you browse our site, place a sample order, subscribe to a newsletter, or fill out a form on our site.
How do we use your information?
We may use the personal data we collect from you when you browse, make a purchase, sign up for our newsletter, complete a form, or use certain other site features. Cobalt Polymers processes the personal data in the following ways, based on the following legal grounds:
| Purpose of the processing | Legal basis for the processing |
|---|---|
| Communicate with you and tell you about Cobalt Polymers services that we may believe may be of interest to you | Pursue legitimate interests |
| Provide and facilitate the delivery of Cobalt Polymers products or services that you request or purchase | Fulfil contractual obligations, or if you represent a legal entity, to pursue our legitimate interests |
| Respond to your comments or questions or provide information requested by you | Fulfil contractual obligations |
| Improve the content and general administration of our site and our services | Pursue legitimate interests |
| Better understand how our site is used | Pursue legitimate interests |
Cobalt Polymers’ legitimate interests are: (a) providing our products and other services to our customers; (b) sending marketing communications; and (c) improving and administrating our site, and improving the content of our site.
If at any time you would like to unsubscribe from receiving future marketing emails, you can email us at sales@cobaltpolymers.com or follow the instructions at the bottom of each email, and we will promptly remove you from such correspondence.
What other information do we collect?
We may track the total number of visitors to our site and services, the number of visitors to each page of our site and services, browser type, and IP addresses, and we may analyze this data for trends and statistics. We may also use such information to administer and improve the site and services, analyze trends, track users’ use of the site and services, and gather broad demographic information for aggregate use.
How do we protect your information?
Our site is hosted on SquareSpace. SquareSpace has a security team dedicated to keeping personal information safe. They maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing, of the personal information in our possession. They employ security measures such as using firewalls to protect against intruders, building redundancies throughout the network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Help remember and process the items in the shopping cart.
Understand and save users’ preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, it will turn off or affect some of the features of the site.
We do not sell, trade, or otherwise transfer your personal data to outside parties except as set forth below.
If you make a complete a sample order on the site, we will retain the contact information you have provided so that we can ship the products to you.
Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this privacy policy.
We may disclose personal data about you as required or permitted by law and/or to comply with a judicial proceeding, court order, or legal process served on our site or services. To the extent permitted by applicable law, we also may disclose personal data about you in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children’s services) or if we believe such disclosure may prevent a crime, facilitate an investigation related to public safety, protect the security or integrity of our site and services, or enable us to take precautions against liability or to protect our rights.
We may disclose or otherwise transfer information about our users, including personal data, to an acquirer, successor, or assignee as part of any merger, acquisition, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
However, non-personally identifiable aggregate visitor information may be provided to other parties for marketing, advertising, or other uses.
Data Retention
We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers, such as payment data, generally for seven years after they stop being customers for tax purposes. Please note that we may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations, or otherwise as required by law.
In some circumstances you can ask us to delete your data; see “Access to Personal Data; Modifications and Corrections; Your Rights” below for further information.
Access to Personal Data; Modifications and Corrections; Your Rights
If you are in the European Union, you have a right to receive confirmation of whether personal data concerning the person in question is being processed by us; to receive information about the processing, to access the personal data, and to obtain a copy of the personal data; to object to our processing of personal data; to have personal data concerning you deleted, to have incorrect data about you corrected, and to restrict the processing of data concerning you; to enable data portability, meaning that you in certain cases have a right to receive personal data concerning you in a commonly used format, or to have it transmitted to another personal data controller in accordance with your specification; and to not be subject to a decision based only on automatic processing.
Please note that the exercise of these rights is not absolute, and that for some rights certain criteria must be at hand for the right to exercised, or that certain exceptions might be applicable.
Requests sent to sales@cobaltpolymers.com aid in personal data access, modification, deletion, or correction requests, will be responded to promptly.
You have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.
How does our site handle Do Not Track signals?
We honor Do Not Track signals when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children Online Privacy Protection Act)
Our site and services are not intended for children under the age of 16, and we do not target the site or services to children under 16. We do not knowingly collect personal data from children under the age of 16. If you are under the age of 16, please do not register to use the site or services and do not provide us with any personal data.
Privacy Policy Updates
We may need to update this privacy policy from time to time. If so, we will post our updated privacy policy on our site along with notice that the privacy policy has been changed so you are always aware of what personal data we may collect and how we may use this information. We encourage you to review this privacy policy regularly for any changes. Your continued use of the site and/or continued provision of personal data to us will be subject to the terms of the then-current privacy policy.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
www.cobaltpolymers.com
421 South Cloverdale Blvd., Suite C
Cloverdale, CA 95425 USA
sales@cobaltpolymers.com